Privacy policy

Privacy Policy

At cardwellelectric.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how your data is collected, used, and shared when you visit or make a purchase from our website (specializing in water bottles and hydration accessories).

1. Information We Collect

When you visit or interact with cardwellelectric.com, we may collect the following information:
  • Personal Information: Full name, email address, shipping/billing address (including details for delivery of water bottles and related products), phone number, and payment details (e.g., credit card information, payment platform account details).
  • Device Information: IP address, web browser type and version, device model, operating system, time zone setting, and cookies (small data files stored on your device).
  • Usage Information: Pages of our website you view (e.g., product pages for insulated water bottles, portable sports bottles), search terms used (e.g., "leak-proof water bottles"), duration of your visits, links you click, and how you interact with our product listings and checkout process.

2. How We Use Your Information

We use the collected information for the following purposes:
  • Process and fulfill your orders for water bottles, hydration accessories, and other products (e.g., verifying payment, arranging delivery, providing order confirmations).
  • Communicate with you about your purchases (e.g., updating you on order status, delivery tracking, handling returns or exchanges for defective water bottles).
  • Improve our website and customer service (e.g., analyzing which water bottle styles are most viewed to optimize product offerings, addressing common questions about product usage or care).
  • Send promotional emails (if you opt in) about new water bottle collections, limited-time offers, discounts on hydration products, or tips for proper water bottle maintenance—you can unsubscribe at any time.

3. Sharing Your Information

We only share your personal information with trusted third parties for the sole purpose of supporting our business operations related to water bottle sales and customer service:
  • Payment processing: Sharing payment details with authorized payment service providers (e.g., credit card processors, digital wallet services) to securely complete transactions for your water bottle purchases.
  • Order fulfillment and shipping: Providing shipping addresses and order details to logistics partners (e.g., courier services, postal companies) to deliver your water bottles and related products.
  • Analytics and marketing: Sharing non-identifiable usage data with tools like Google Analytics to understand website performance and user preferences for water bottle products; partnering with marketing platforms (only with your consent) to send targeted promotions about our hydration products.
We never sell your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing and shopping experience on cardwellelectric.com, such as:
  • Remembering your preferences (e.g., saved water bottle items in your shopping cart, preferred product categories like "kids’ water bottles").
  • Simplifying the checkout process (e.g., auto-filling your shipping address if you’ve shopped with us before).
  • Analyzing website traffic to improve our product pages and user interface.
You can disable cookies in your browser’s settings, but please note that some features of our website (e.g., saving items to your cart, seamless checkout) may not function properly if cookies are turned off.

5. Your Rights

Depending on your country or region of residence (e.g., EU under GDPR, California under CCPA), you may have the following rights regarding your personal information:
  • Access or update your personal information (e.g., correcting your shipping address, updating your email for order notifications related to water bottle purchases).
  • Request deletion of your personal data (subject to legal obligations, such as retaining order records for tax purposes).
  • Object to or restrict the processing of your data for marketing purposes (e.g., opting out of promotional emails about water bottle products).
To exercise these rights, please contact us at the email address below.

6. Data Security

We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure, including:
  • Encrypting sensitive data (e.g., payment details, personal addresses) during transmission and storage.
  • Restricting access to personal information to authorized team members only (e.g., staff involved in processing water bottle orders or customer service).
However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our security practices to mitigate risks.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our data practices or legal requirements. When we make changes, we will revise the "Effective Date" at the top of this page and post the updated policy on cardwellelectric.com. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:📧 support@cardwellelectric.com