Terms of service

Terms of Service

Welcome to cardwellelectric.com. By using our website—whether browsing, purchasing water bottles and hydration accessories, or accessing our services—you agree to comply with the following terms and conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By accessing, navigating, or using cardwellelectric.com (the "Website") or any of our services (e.g., placing orders for water bottles, subscribing to product updates), you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website or our services.

2. Products and Pricing

All prices, product descriptions, and availability for Cardwellelectric’s water bottles, hydration accessories (e.g., bottle brushes, replacement lids), and related products are displayed on the Website and are subject to change without prior notice. We reserve the right to:

Modify, update, or discontinue any product (e.g., limited-edition water bottle designs, discontinued insulation styles) at any time, without liability to you or any third party.
Correct pricing errors, inaccuracies, or omissions—whether due to technical glitches, typographical mistakes, or incorrect product information—even after an order has been placed (if the error is identified before order fulfillment). In such cases, we will notify you to confirm whether you wish to proceed with the corrected price or cancel your order.

3. Orders and Payments

When you place an order for Cardwellelectric products (e.g., insulated water bottles, sports hydration bottles), you agree to:

Provide accurate, complete, and up-to-date billing information (e.g., name, payment method details) and shipping information (as required for delivery).
Ensure that the payment method used for your order is valid and that you are authorized to use it.

We reserve the right to:

Cancel any order suspected of fraud, unauthorized use of payment methods, or non-compliance with these Terms of Service.
Limit the quantity of products purchased per person, household, or order (e.g., to prevent stock hoarding of high-demand water bottle styles).
Refuse or decline an order for any reason (e.g., product unavailability, suspicious activity) and will notify you promptly if this occurs.

4. Shipping and Delivery

For details on our shipping methods, delivery times, free shipping eligibility, and liability for delivery issues, please refer to our Shipping Policy (available on cardwellelectric.com). In summary:

We offer shipping based on your location (with standard shipping for U.S. orders) and aim to deliver your water bottles and accessories promptly.
Cardwellelectric is not responsible for delivery delays, lost packages, or damages caused by third-party carriers (e.g., postal services, couriers) or by incorrect/incomplete shipping information provided by you.

5. Returns and Refunds

All returns, exchanges, and refunds for Cardwellelectric products (e.g., defective water bottles, incorrect orders) are governed by our Return and Refunds Policy (available on the Website). By placing an order, you agree to adhere to the terms outlined in that policy, including eligibility requirements (e.g., 30-day return window, original product condition) and processing procedures.

6. Intellectual Property

All content on cardwellelectric.com—including but not limited to text (product descriptions, blog posts about water bottle care), images (product photos, brand logos, lifestyle shots of our water bottles), videos, graphics, trademarks, and design elements—is the exclusive intellectual property of Cardwellelectric and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not:

Copy, reproduce, distribute, modify, adapt, or republish any content from the Website for commercial or non-commercial purposes.
Use our brand name ("Cardwellelectric"), logos, or product images without prior written permission from Cardwellelectric.
Sell, license, or otherwise exploit any of our intellectual property for your own gain.

7. User Conduct

When using cardwellelectric.com, you agree to conduct yourself in a lawful and respectful manner. You may not use the Website:

For any unlawful purpose (e.g., fraudulent ordering, distributing malware).
To solicit others to perform or participate in illegal acts (e.g., sharing stolen payment information).
To violate any applicable local, state, federal, or international laws or regulations.
To harass, abuse, or harm other users, our staff, or third parties (e.g., in customer reviews or contact forms).
To interfere with the functionality of the Website (e.g., hacking, spamming, or disrupting servers).

8. Limitation of Liability

To the fullest extent permitted by law:

Cardwellelectric shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of the Website, our products (e.g., water bottles, accessories), or our services. This includes (but is not limited to) damages from product defects (addressed separately in our Return Policy), delivery delays, website downtime, or loss of data.
Our total liability to you for any claim related to these Terms of Service or our products shall not exceed the total amount you paid for the specific product(s) in question.

9. Modifications

We reserve the right to modify, update, or revise these Terms of Service at any time. When we make changes, we will post the updated Terms on this page with a revised "Effective Date" at the top. Your continued use of cardwellelectric.com or our services after the changes take effect constitutes your acceptance of the updated Terms. We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests related to these Terms of Service, please contact our customer support team:📧 support@cardwellelectric.com